NOT ACTIVE – Senior UX Researcher – Germany

Location Icon Frankfurt am Main, Hesse, Germany (Hybrid)
Permanent

NOT ACTIVE – Senior UX Researcher – Germany


About the job

You’re a really good UX researcher. You undoubtedly make a big difference to your organisation’s output. But do you ever wonder if you could be using your skills to change something more meaningful?

That’s exactly what you’ll be doing in this vital, visible new role within the digital wing of a leading pharmaceutical company. Here, the products and services you help to improve will accelerate the development of better healthcare across the world in areas as diverse as disease detection, stroke prevention, dementia, and veterinary care.

About the role

Your expertise will be very welcome here. You’ll be joining a positive, talented design team (eight in Germany and four in Shanghai) whose ‘herzblut’ is to keep exploring new ways to innovate, improve and make an impact. What they’re lacking is dedicated UX research support. That’s where you come in…

Your brief is to shape a new research landscape for the team. That starts with understanding how they currently work, then introducing changes to processes and practices that strengthen their methodology set, for both qualitative and quantitative research. Ultimately, you’ll be supporting your colleagues on their journey to become exceptional UX research practitioners.

If you’re looking for greater influence and impact, this is an ideal move. You won’t be just another UX researcher here – working closely with the new Head of UX, you’ll be charting new territory. What’s more, the changes you inspire will help to educate other parts of the business on the value of research and insight. It’s definitely a role that will open doors for you.

About you

Whilst experience in a healthcare setting would be useful, it’s not essential. What’s most important is that you have a proven record of working with human-centered design methodologies on high-quality digital products. It’s likely that your CV includes most of the following:

  • Strong experience of planning, conducting, communicating qualitative and quantitative user research, usability studies, and setting up success metrics.
  • Success building a foundation for an organisation’s research activity (Research Ops).
  • Exposure to a similar highly regulated industry – possibly finance or gambling; ideally an innovation lab or medical environment.

As for personal skills, your colleagues see you as positive and collaborative – someone who can facilitate useful workshops and bring team members and stakeholders together, even when working remotely. You need to be able to communicate well, in writing and in person, in English; German would be a bonus.

You’re happy working 100% remotely to begin with. In time, we anticipate that you’ll spend around 3 days a week in the office, in Germany.

About the business

You’ll be joining a global top-20 pharma business with a research-driven focus on innovative therapies that can extend patient’s lives; there’s always something new in the pipeline here. The team and business culture will allow you to focus on long-term goals, not short-term shareholder returns. All in all, it’s a fantastic place to develop your career.

Find out more

Click the enquire today button now to find out more about the business, its brands, and the benefits package on offer.

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