All too often in customer insight, you find yourself drowning in data and lose sight of the difference you can make to people’s lives.

In this role, that difference is a vital one.

The insight you provide for this global family-owned pharmaceutical business will directly influence decisions about products for patients with cancer, mental health conditions and inflammatory diseases. You’ll be helping to solve challenging problems and making a positive difference to society.

Your research here will draw on both qualitative and quantitative data. If getting a feel for the people using your products is as important to you as analysing sales statistics, this will be a hugely satisfying role.

Where you fit in

You’ll be joining a small growing team, so there’s plenty to achieve. That starts with winning the confidence of colleagues, convincing them that the deep insight you provide into customers, markets, competitions and patients can inform better marketing decisions.

Focusing on a few speciality brands in specific disease areas, you’ll enjoy the freedom to manage your workload your way. There’s access to a wealth of good quality data here, so you can look forward to delving deep into your product’s lifecycle and building a detailed picture of the customer base and market.

You’ll be part of a global business so, looking forward, there’s huge scope to focus on new developments and brands. And, because this is a visible, value-adding role, it could open doors to opportunities in marketing, product or data analysis in future.

What you can add

If you’ve worked in pharma or healthcare before, that would be a huge advantage but, above all, you need experience of carrying out market research to inform emotional brand differentiation and brand strategy.

Beyond that, we’re looking for as many of the following on your CV:

  • The initiative and people skills to work effectively in a cross-functional environment, managing stakeholders and 3rd parties as well as sharing knowledge with your own team.
  • Experience of identifying the right tools and approaches to answer key strategic business questions; experience of informing short- and long-term brand forecasting.
  • Strong analytical skills – you’re comfortable interpreting quantitative and qualitative data and translating that into actionable insights and business recommendations
  • The confidence to challenge stakeholders’ assumptions and the determination to help people see the value of your analysis – you know very well that the data rarely speaks for itself!
  • The ability to understand the differences between data from different countries/cultures and to bring back objective findings to avoid making generalised assumptions.

About the business

This is one of the world’s top-20 pharmaceutical businesses but because it’s family-owned, the company can focus on long-strategy not chasing short-term shareholder gains. It makes for a refreshingly collaborative culture – one where you can add tangible value to challenging problems, working alongside colleagues who share your enthusiasm.

Find out more

Bring data to life. To find out more about the business, the role and the rewards, please hit the Apply button.

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